OUR SAFETY PROTOCOLS
Choices International has been working exceptionally hard on our safeguarding practices and risk assessments to ensure we have the best measures and protocols.We are confident and proud of the quality standards we have achieved.Your safety is our priority.
The whole Choices International team continues to ensure the safety and health of every student-athlete as part of their development and success.
Based on the official protocols established by the UK Government, the whole team at Choices International is following and has implemented very strict and extensive safety measures to ensure the security of all of our staff members and student-athletes, which are our utmost concern and highest priority.
In addition to safety, our administration is understanding and flexible during the registration period, as we know that this time is filled with uncertainties for the 2021 season.
CANCELLATION AND FLEXIBILITY
Choices International has put in place a policy that relates to the potential disruption of the Academy Programme due to COVID-19 or other pandemic circumstances. The objective is to anticipate how we will deal with the financial consequences of a potential season cancellation or interruption. At Choices International, we have established the following policy:
- Junior and group sports programmes: in case the season will never start and therefore is considered cancelled: we will offer you either a Credit Note for a place for the participant at a comparable Camp at one of our locations in the same or the following year or a full refund of fees less 50% registration fees.
- Academy programme: in case of a late start: we will compensate by pushing the end of the season to a later end date.
- In case of season interruption: we shall credit the fees to the following starting programme or reimburse 1/75th of annual fees for each week that is cancelled through the end of the programme.
We would also like to express that since the beginning of Covid-19 all our vehicles no longer offer or allow a car share option. All clients and drivers need to remain safe at all times. Our drivers will at all times be wearing face coverings and gloves. There shall be anti-bacterial hand gel available and we can also provide face masks on request. Vehicles will be thoroughly disinfected after each transfer to ensure all cars are kept sterile.